Security

Documents are encrypted in transit and at rest, backed up continuously, and stored in US data centers. Signed papers are additionally sealed — a change to one bit… continue reading

Turn on 2FA under Settings → Security with any authenticator app. Workspace owners can require it for every seat. continue reading

Nobody, by default. Support can request access to a specific document to debug an issue; you approve it, it is logged, and it expires in 24 hours. continue reading

Card numbers never touch MeloDocs servers — they go straight from your client's browser to the payment processor, which is PCI DSS Level 1 certified. continue reading

Found something? Write security@melodocs.ai — a human reads it the same day, and we will tell you what we found and fixed. continue reading